Our transcription quality assurance process involves multiple levels of editing from transcribers to the editors and quality assurance officers. During the editing process, recordings and their respective transcripts are gone through simultaneously to further filter out errors in spelling, grammar, and punctuation. Further research is also conducted on obscure names, places, and terminology.

Enhanced by our custom transcription workflow automation and real time management information systems, our clients are assured of the most accurate transcripts, consistently delivered to them on time.

All transcripts submitted to clients are committed to be 99 to 100% accurate according to quality metrics and guidelines generally accepted in the industry.