To protect the privacy and confidentiality of client information, network and data transfer security is ensured through a combination of stringent firewalls, protocols, Secure Sockets Layer (SSL) encryption and username/password protection.

Numerous security measures and protocols are strictly enforced in the production facility to prevent any form of information from being copied and/or taken out.

The following are some key administrative, physical, and technical safeguards undertaken to ensure security and confidentiality of client information:

• We do not employ home-based production personnel. All production personnel are in-house and process client information in our secure production area at all times. All personnel sign a confidentiality agreement which prohibits the disclosure of any form of client information.
  
  
• All disk and USB drives of workstations in the production area have been removed or disabled. All workstations are not capable of saving files into the local hard drive. Client information is stored only in our server room protected by an automated security lock with access only given to technical support staff and senior management.
  
  
• Client information in any format is never visible to visitors. Only authorized personnel are allowed access to the production area. Client information is never printed, faxed or photocopied.
  
  
• All forms of raw or processed client information are cleared/deleted/erased from our servers after an agreed number of days.
  
  
• All workstations have pre-set internet access only to a few official sites that are strictly for research or reference purposes only. All production personnel do not have access to email or any site that facilitates the transfer of information.
  
  
• All forms of data transfer through our company website and FTP servers are secured with SSL encryption and username/password protection. Our network is protected by firewalls for security against illegal intrusion.